Zak Haitkin, Lyft: Human Intelligence is the Most Valuable Intelligence
Over the past five years, Zak Haitkin has worked his way from Driver, to Customer Support Representative, to roles within the Competitive Intelligence team, and today, he is the Senior Strategy Analyst on the Competitive Intelligence team, making integral observations and leading change within the company.
Improving People’s Lives
Before he found himself working in the HQ, Zak was behind the wheel of a fuzzy pink mustached Lyft car picking up passengers and experiencing the company’s motto firsthand. Zak believes his experience during this time gave him a passion for the company and hands-on experience that still assists him in his role today. “There were a couple of reasons I was compelled to work for Lyft. The first was the mission statement. It’s changed a bit over the years, but the current iteration is, ‘Improving people’s lives through the world’s best transportation.’ Our cofounders, John and Logan, have never wavered from that, and from the beginning, I felt like I was participating in something groundbreaking.”